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TERMS, CONDITIONS, AND PRIVACY POLICY – ONELINK S.A.S.

Last updated: March 19, 2026

 

Welcome to OneLink. These Terms and Conditions and our Privacy Policy govern the use of our digital solutions, OneLink (online interactive presentations) and OneBlink (virtual reality), as well as our main website. By using our services, you agree to these terms in their entirety.

 

 

I. PRIVACY POLICY (Visitor-Focused)

 

This section describes how OneLink handles information from end users who interact with real estate project presentations.

 

 

1. Privacy by Design Commitment

 

OneLink operates under the principle of data minimization. OneLink does not store, collect, or process sensitive or personally identifiable information (such as names, identification documents, or email addresses) from platform visitors.

 

 

2. Browsing Information and Metrics

 

While we do not identify individuals, our platform collects aggregated technical metadata for statistical and service performance purposes:

 

  • Usage Data: Total clicks, time spent, and navigation flow within OneLink.

  • Device Data: Device type (mobile, tablet, desktop), web browser, and country of origin of the connection.

 

Purpose: To provide real estate developers with commercial performance reports and to optimize the platform’s technical compatibility.

 

 

3. Third-Party Interactions (Developers and WhatsApp)

 

Our platform allows the integration of direct contact buttons and registration forms:

 

  • Responsibility: When a visitor uses a WhatsApp button or completes a form, the information is sent directly to the real estate project’s sales team.

  • Third-Party Data Processing: The processing of such personal data is the sole responsibility of the construction company or project developer, in accordance with their own privacy policies.

 

 

4. Infrastructure Security

 

As a cloud-based service, we implement technical security measures to ensure safe navigation and proper delivery of content (renders, videos, floor plans). However, in the event of failures involving third-party infrastructure—such as databases, hosting services, CRM/ERP systems, API integrations, or services provided by Google, AWS, Microsoft, Matterport, or others—OneLink will proactively work to restore services as quickly as possible to ensure normal platform operation. OneLink shall not be held liable for failures of third-party platforms nor required to provide compensation for such failures, including those arising from force majeure, client-side service management issues, or other external causes.

 

 

II. TERMS AND CONDITIONS FOR CLIENTS (Developers/Builders)

 

This section governs the contractual relationship with companies that acquire licenses to use OneLink or OneBlink.

 

 

1. Software as a Service (SaaS) Model

 

Access to OneLink is granted under a temporary license. The operability of each link is strictly tied to the timely payment of the monthly support and maintenance fee.

 

  • Deactivation: Failure to make payments will result in immediate service deactivation.

  • Updates: The monthly fee includes unlimited content updates (texts, images, floor plans) provided by the client.

 

 

2. Intellectual Property and Copyright

 

  • Platform Ownership: OneLink S.A.S. is the exclusive owner of all rights related to the software, source code, technical documentation, manuals, and associated trademarks. Execution of a contract does not transfer these rights; it grants only a license to use the platform.

  • Project Content: The Client guarantees that it owns all rights to the renders, photographs, drone videos, and floor plans provided for implementation. The Client agrees to indemnify and hold OneLink harmless from any third-party copyright infringement claims related to such materials.

 

 

3. Portfolio Use

 

OneLink reserves the right to showcase completed projects (including logos and general views) on its official website, social media, and marketing materials as part of its professional portfolio, without requiring additional authorization, unless otherwise agreed.

 

 

4. Limitation of Liability and Indemnification

 

  • Limited Scope: OneLink is solely a visualization tool. We do not participate in sales, nor are we responsible for the execution, quality, or physical delivery of real estate projects.

  • Accuracy of Information: The Client is solely responsible for the legality and accuracy of the prices, dimensions, and availability published.

  • Indemnification Clause: The Client agrees to indemnify and hold harmless OneLink S.A.S. against any judicial or administrative claims brought by end customers or third parties related to the advertised project.

 

 

III. GENERAL PROVISIONS

 

 

1. Independence and Source of Funds

 

OneLink S.A.S. operates with full technical and administrative autonomy. Both parties declare that their resources originate from lawful activities.

 

 

2. Confidentiality

 

All technical, commercial, or strategic information disclosed during service delivery shall be considered Confidential Information and may not be disclosed to third parties without prior authorization, even after termination of the contract.

 

 

3. Modifications to These Terms

 

OneLink reserves the right to update these terms at any time to reflect platform improvements or legal changes. Updates will be communicated through our official website.

 

 

4. Contact and Data Rights (Habeas Data)

 

For any requests related to data protection, technical support, or legal inquiries, please contact us through the following official channels:

 

  • Legal Name: OneLink S.A.S. (Tax ID: 901.956.321-0)

  • Address: Calle 6 Sur #43A-200, Medellín, Colombia

  • Email: info@onelink.co

  • Phone: +57 321 638 9000

 

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